Privacy Policy

Who we are

At Wood Pet Store, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and shipping address when you create an account, place an order, or subscribe to our newsletter.
  • Payment Information: We collect payment details through secure processing channels when you make a purchase.
  • Usage Data: We gather information about your interactions with our website, including IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information

We use your information for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your account, orders, and promotions.
  • To improve our website, products, and services.
  • To respond to your inquiries and provide customer support.
  • To send you newsletters and marketing materials, if you opt in.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage your cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping partners).
  • Legal Compliance: If required by law or in response to legal requests, we may disclose your information to comply with regulations.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Request deletion of your data, subject to certain legal obligations.
  • Opt-out of marketing communications at any time.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wood Pet Store
Email: sales@woodpetstore.com
Phone: 06 523 3470 / 052 917 5818
Address: Al Nahda – Al Nahda 1 – Sharjah

Thank you for trusting Wood Pet Store with your information. We value your privacy and are committed to protecting it.